In Dynamics 365 for Outlook, you can create a mail merge, and then at the end of the process, create a quick campaign. To use mail merge with a campaign, you must first distribute a mail campaign activity to a selected marketing list. To use mail merge, your email format must be HTML. If you receive the message "Dynamics 365 Mail Merge is already running" and want to discontinue a mail merge, close and then reopen Office Word or Internet Explorer. In Dynamics 365 for Outlook, only one mail merge can be run at a time. Send form letters or form email messages to contacts, accounts, or marketing mailing lists. You can use Microsoft Dynamics 365 for Outlook with Office Word to create documents for your customers that display Dynamics 365 data.Ĭreate new templates or use an existing template to generate form letters for yourself or, with the appropriate permissions, for the whole organization.
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